Privacy Policy

Privacy Policy

Introduction

Welcome to http://frame-repair-specialists.autobodyshop-talk.com (hereinafter referred to as “Frame Repair Specialists,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and management of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Privacy Act (UCPA), Utah, USA
  • Connecticut Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our digital presence, including but not limited to:

  1. Our official website at http://frame-repair-specialists.autobodyshop-talk.com
  2. Any applications or services offered through our platform
  3. Interactions via email, phone, or text messages from our team
  4. Links to external third-party platforms or services found on our site

Please note that this policy does not extend to privacy practices employed by other websites or services accessed through links provided on our platform, as these are governed by their respective privacy statements and policies.

Processing Activities

This Privacy Policy guides the ways in which we interact with users and process personal data when:

  1. You register an account and use our applications or services
  2. You visit or navigate any of our websites linked to this policy
  3. You subscribe to receive newsletters, promotional materials, or other communications from us via email, phone, or SMS

Personal Data Collection

We collect diverse types of personal information for various legitimate business purposes and in order to enhance your user experience. The categories of data collected include:

  1. Account Information: Details related to your registration, including username, email address, and password.
  2. Payment Information: Credit or debit card details, billing addresses, and payment history.
  3. Financial Information: Bank account numbers, investment portfolios (if applicable), and financial transaction records.
  4. Purchase Information: Products or services bought from us, order history, and purchase preferences.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile phone numbers, and other similar data collected through our applications.
  6. Location Data: Geolocation information provided when you interact with our services.
  7. Feedback: Your responses to surveys, feedback forms, or product reviews.
  8. Social Media Information: Publicly available data from social media platforms if you choose to connect your account with such platforms.
  9. Product Information: Details about products you view, search for, or purchase on our site.

We obtain this information through direct user input, automatic data collection technologies, and third-party service providers who assist us in delivering services and improving our platform.

Cookies

We employ cookies to enhance your browsing experience, personalize content, and gather analytics. Cookies are small text files stored on your device that serve various purposes:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as navigation and session management.
  2. Preference Cookies: Remember user preferences, language settings, and ad choices.
  3. Analytics Cookies: Track site usage, analyze traffic sources, and gather insights to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, or as required by law. When no longer needed, we delete or anonymize the data in a secure manner. Our retention periods are based on legal obligations, tax requirements, financial reporting, litigation support, and our legitimate business interests in protecting our rights and maintaining secure services.

Security Measures

We implement robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security audits and updates to protect against emerging threats

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian concerned about our collection of data from individuals under 18, please contact us using the details provided in this policy.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data, including:

  • Access to your data and its processing details
  • Correction or rectification of inaccurate information
  • Erasure or deletion of your data (right to be forgotten)
  • Restriction or limitation of the processing of your data
  • Portability of your data to another controller
  • Objection to the processing of your data for specific purposes
  • Non-discrimination in instances where you exercise your rights

To exercise any of these rights, please reach out to our privacy team via the contact details provided below. We will respond to your requests promptly and in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions regarding our privacy practices, data-related inquiries, unsubscribe requests, or if you wish to exercise your rights as outlined in this policy, please contact us: